WORDING SUBMISSION
Q. How do I submit my personalized information for the items I purchased?

After you have purchased please email your personalized wording to us at

greetingcardvillage@msn.com After we receive your information please allow

24-48 hours for us to email you a proof of your personalized items.  The purchase of your personalized items include unlimited changes.  You can use any wording on your personalized items.

 

 

Q. What if you don’t offer the picture/graphic I want to use on my personalized items?

You can email us the picture/graphic you would like to use. Please note that some

pictures/graphics are copyrighted and require the owners permission before using on your items

and all pictures submitted are subject to approval.

 

Q. Once I purchase personalized item(s) how long do I have to submit my information?

There is no limit of time to submit information. After you purchase just email us and let us

know an estimated time that you will have your wording. Since we have most of our personalized

items in our store all of the time you can also wait until you have your wording ready to purchase.

 

 

 

SHIPPING
Q. How long does it take for me to receive my item?

Non personalized item orders will ship within 1-5 days after your payment has been received.

 

Personalized items will ship within 5-7 days after proof is approved by you and you give us the ok to print your items.

Depending on the size of your order will depend on the shipping service:
U.S. First Class: 2-9 days once item(s) are shipped
U.S. Parcel Post: 2-9 days once item(s) are shipped
U.S. Priority mail: 2-3 days once item(s) are shipped
WE DO NOT SHIP OUTSIDE OF THE UNITED STATES


All orders are shipped as soon as possible. You will be pleased when you receive your order as they are packed with care to ensure safe, complete and unbroken arrival. You will receive a confirmation number via email for your package once the product has been shipped.

Greeting Card Village ships the majority of our web orders via USPS Ground & Priority mail for orders being shipped within the United States. Please allow 10-14 business days for orders to reach you once your order has been shipped. Delays occasionally occur when shipping occurs around a holiday. Please be sure to provide your daytime phone number and e-mail address in case we need to contact you concerning your order.


Shipping costs:
Anywhere in the United States:
Flat cost no matter how little you buy: $5.50
 

 

Q. How can I track my order once it’s shipped?

Since we mainly ship with the United Postal Service we only offer delivery confirmation numbers. An automated email will be emailed to you once the item has shipped and it will include the delivery confirmation number. Please wait the full shipping time before contacting us about your package. We haven’t had a lost package so far so be sure to purchase insurance if you have any worries.

 

 

PAYMENTS
Q. What type of payment do you accept?

We accept Visa, Mastercard, American Express, Discover through Paypal.  No C.O.D. orders. All prices at greetingcardvillage.com shown are in U.S. funds. All shipping charges are in U.S. Funds.
 

 

SECURITY / PRIVACY POLICY
Q. How do I know my payments and information is secure when I place an order?

Greeting Card Village understands that you are concerned about the security of the information you entrust to us. It is very important to us, too. To make sure your information is safely guarded we use what the industry calls Secure Sockets Layer (SSL). When you enter the page which requests your personal information, you will notice two subtle things happen to the window in which the information page exists. At the top of the window, where the web address of the current page is, you will see that the normal http://…… changes to https//…. Also the lower right hand of your browser window will change to an unbroken key or a closed lock (depending which browser you use). Those two indicators tell you that you have entered a secure area.

We value you as a customer and take your personal privacy seriously. The following is our policy for collecting, using, and securing personal information that you, as our customer provide to us. Greeting Card Village will not sell or give your personal information to any person or company. We will keep your information secure within our company in order to contact you if there is a problem with your order or if we have to credit your account. We will mail you sales information only if you request e-mails from us on new product releases.
 

 

REFUND / EXCHANGES
What if I want a refund?

No Refund: Any personalized items are not refundable.  If you want to exchange an item before printing has begun on your personalized item that will be accepted.

Exchange: Gift Shop items.  For same item only if item is damaged upon delivery.

 

If any item is damaged or missing upon delivery of your items please email us within 3 days for instructions.  Most items will be replaced but we do recommend that you purchase shipping insurance at time of purchase to ensure safe delivery from the USPS.

 

 

COPYRIGHT / LEGAL NOTICE:
The images of products displayed on this website are copyrighted and trademarked by their respective owners and are displayed with the express permission of the copyright and trademark owners. Any reproduction without express permission from the copyright or trademark owner is a violation of law and is prohibited. GCV and the developers of this site disclaim all liability related to the unauthorized copying, reproduction or other misuse of the images and products displayed.

 

 

To all of the brides and customers that have purchased through us...
Thank you for letting us be part of your special day!
We enjoy the pictures, cards and emails that you send us that express your gratitude and excitement after receiving your items.

We are striving to keep all of our items affordable so every customer
has a chance to have their event items perfect for their special day.


Thank you to all of our customers!

We enjoy making new friends along the way!